top of page

Terms & Conditions

These Terms and Conditions (“Terms”) govern your access to and use of the services, features, and content offered by Step.co (“we”, “us”, “our”) through our website and mobile application (collectively, the “Service”). By accessing or using the Service, you agree to be bound by these Terms.

1. Use of Service

6. Indemnification

(a) Eligibility: You must be at least 18 years old and have the legal capacity to enter into these Terms and use the Service. If you are using the Service on behalf of a company or other organization, you represent and warrant that you have the authority to bind that organization to these Terms.

(b) Account Registration: To use certain features of the Service, you may need to register for an account and provide accurate and complete information. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

(c) Prohibited Conduct: You agree not to use the Service for any unlawful or fraudulent purpose, or to engage in any conduct that violates these Terms or any applicable laws or regulations. You also agree not to:

  • Use the Service to harass, stalk, or harm any person or entity;

  • Use the Service to impersonate any person or entity, or falsely represent your affiliation with any person or entity;

  • Use the Service to transmit any content that is infringing, defamatory, or otherwise harmful to any person or entity;

  • Use the Service to transmit any viruses, malware, or other harmful code;

  • Use any automated means, including bots, crawlers, or scrapers, to access or use the Service;

  • Interfere with or disrupt the Service, or attempt to gain unauthorized access to any servers or networks connected to the Service; or

  • Modify, adapt, or hack the Service, or attempt to gain unauthorized access to any aspect of the Service.

2. Content and Intellectual Property

(a) Service Content: The Service and its contents, features, and functionality, including but not limited to text, graphics, images, and software, are owned by us or our licensors and are protected by copyright, trademark, and other intellectual property laws.

(b) User Content: You retain ownership of any content that you submit, post, or transmit through the Service (“User Content”), but you grant us a non-exclusive, royalty-free, worldwide, perpetual, irrevocable license to use, copy, modify, publish, and distribute your User Content for any lawful purpose.

(c) Copyright Infringement: We respect the intellectual property rights of others and expect our users to do the same. If you believe that your copyrighted work has been copied in a way that constitutes copyright infringement, please contact us using the contact information provided below.

3. Payment and Refunds

(a) Payment: We may charge fees for certain features or services offered through the Service. By using such features or services, you agree to pay the applicable fees.

(b) Refunds: We may issue refunds for certain fees in our sole discretion. Please contact us using the contact information provided below to request a refund.

4. Disclaimer of Warranties

THE SERVICE IS PROVIDED “AS IS” AND WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION ANY WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. WE MAKE NO WARRANTY THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE. WE ARE NOT RESPONSIBLE FOR THE ACTIONS, CONTENT, INFORMATION, OR DATA OF THIRD PARTIES, AND YOU RELEASE US, OUR DIRECTORS, OFFICERS, EMPLOYEES, AND AGENTS FROM ANY CLAIMS AND DAMAGES, KNOWN AND UNKNOWN, ARISING OUT OF OR IN ANY WAY CONNECTED WITH ANY CLAIM YOU HAVE AGAINST SUCH THIRD PARTIES.

5. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE WILL NOT BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION LOST PROFITS OR DATA, ARISING OUT OF OR IN ANY WAY CONNECTED WITH YOUR USE OF THE SERVICE, WHETHER BASED ON WARRANTY, CONTRACT, TORT, OR ANY OTHER LEGAL THEORY, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR IN CONNECTION WITH THESE TERMS OR YOUR USE OF THE SERVICE WILL NOT EXCEED THE AMOUNT PAID BY YOU, IF ANY, TO US FOR THE USE OF THE SERVICE DURING THE SIX (6) MONTHS PRIOR TO THE EVENT GIVING RISE TO THE CLAIM.

You agree to indemnify, defend, and hold us harmless from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or in connection with your use of the Service, your User Content, or any breach of these Terms.

7. Termination

We may terminate your access to the Service at any time, for any reason, without notice or liability to you. Upon termination, you must cease all use of the Service and delete any copies of the Service or any related materials that you have in your possession.

8. Governing Law and Dispute Resolution

These Terms and your use of the Service will be governed by and construed in accordance with the laws of the State of California, without giving effect to any principles of conflicts of law. Any dispute arising out of or in connection with these Terms or your use of the Service will be resolved exclusively through binding arbitration in San Francisco, California, in accordance with the Commercial Arbitration Rules of the American Arbitration Association, and judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction there of.

9. Miscellaneous

(a) Entire Agreement: These Terms constitute the entire agreement between you and us with respect to the Service, and supersede all prior or contemporaneous communications and proposals, whether oral or written.

(b) Waiver and Severability: Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

(c) Assignment: You may not assign these Terms or any of your rights or obligations hereunder, whether by operation of law or otherwise, without our prior written consent, and any attempted assignment without such consent will be null and void. We may assign these Terms or any of our rights or obligations hereunder without your prior written consent.

(d) Contact Us: If you have any questions or concerns about these Terms, please contact us at support@step.co.

By using the Service, you acknowledge that you have read, understood, and agree to be bound by these Terms.

bottom of page